Patient Administration Coordinator

Star Sleep, LLC; Mansfield (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Star Sleep & Wellness in Mansfield, TX seeks a Patient Administration Coordinator to be the friendly first impression for patients. You will greet and check in patients, collect documents, and prepare patient charts while coordinating with the clinical team.

No medical experience required; strong customer service, attention to detail, and willingness to learn new technology are valued. This is a full-time, on-site role with standard hours and a 40-hour week at Star Sleep & Wellness.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Willingness to learn new processes and technologies.
• Confidentiality and professionalism.
• Bilingual Spanish/English preferred but not required.
• Reliable transportation and ability to travel between DFW sites.

Responsibilities

• Greet and check in patients, gather documentation.
• Prepare patient charts and coordinate with the clinical team.
• Verify insurance for oral appliance shipments.
• Manage deliveries and maintain spreadsheet tracking.
• Perform time-sensitive administrative duties as needed.

Skills

Communication skills

Organizational skills

Time management

Team player

Adaptability

Confidentiality

Bilingual (Spanish/English)

Education

High school diploma or equivalent

Tools

Spreadsheet software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Engagement Full Time Mansfield, TX, US

Salary Range: $18.00 To $21.00 Hourly

About Star Sleep & Wellness

For our patients, we are a sleep medicine office that treats multiple sleep disorders and strives to provide a medical experience that is unlike most others. We believe in building relationships with our patients to set them up for excellent lifetime care. As a team, we are culture-driven and future-focused. There are new developments in dental sleep medicine all the time and we are often at the head of the pack. See more about our team and our office at our website: www.StarSleepWellness.com

About the Position

Star Sleep & Wellness is growing! We are looking for a Patient Administration Coordinator to support our Mansfield team. As a Patient Administration Coordinator, you are the first impression for our patients. We prioritize a friendly demeanor and excellent customer service to ensure every patient has a positive first impression and experience. Medical experience isn't required; we prioritize excellent customer service, attention to detail, and a passion for learning new technology.

Key Responsibilities

• Greet and check in patients, ensuring all required documentation is collected.
• Prepare patient charts and collaborate closely with the clinical team.
• Assist the Advocacy cost team by verifying insurance for oral appliance shipments.
• Manage deliveries and maintain spreadsheet tracking.
• Execute time-sensitive administrative duties as needed.

Qualifications

• High school diploma, GED, or equivalent.
• Strong communicationand interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new processes and technologies.
• Commitment tomaintainingprofessionalism and confidentiality.
• Bilingual (Spanish/English) preferred but not required.
• Reliable transportation and the flexibility to travel between DFW sites based on operational needs.

About You

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to "do whatever it takes."
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience, and to learn and grow with us, regardless of prior experience.

Additional Information

Candidates selected to move forward in the hiring process will be asked to complete a Berke Assessment. You are welcome to complete it in advance: https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient and clinic volume, please do not call or visit the office regarding your application status. We carefully review every application and will contact candidates whose experience aligns with our hiring needs.

Please Note: This is NOT a remote position.

Thank you for your interest in Star Sleep & Wellness . We look forward to hearing from you!

Monday - Friday: 8:00 AM - 5:00 PM

40 hours/Week