Patient Billing & Accounts Specialist

NC State University; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Part time

Job summary

NC State University is seeking a Temporary Patient Accounts Representative. The role involves assisting patients with billing inquiries, answering calls, and processing payments while maintaining a professional environment.

Qualifications include a high school diploma or GED, 1–2 years of relevant experience, and strong communication skills. The position is critical for ensuring a positive patient experience in a fast-paced healthcare setting.

Qualifications

• 1–2 years of experience in a healthcare, medical, dental, or customer service setting.
• Experience with patient billing systems and insurance processes preferred.
• Strong problem-solving skills and the ability to collaborate effectively.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Answer incoming calls and direct inquiries to the appropriate department.
• Handle incoming and outgoing mail, including sorting and distributing faxes.

Skills

Customer service

Communication skills

Attention to detail

Organization

Billing knowledge

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

EHR/EMR systems

Job description

NC State University is seeking a Temporary Patient Accounts Representative. The role involves assisting patients with billing inquiries, answering calls, and processing payments while maintaining a professional environment.

Qualifications include a high school diploma or GED, 1–2 years of relevant experience, and strong communication skills. The position is critical for ensuring a positive patient experience in a fast-paced healthcare setting.