Patient Accounts Specialist – Billing & Collections

RWJBarnabas Health; Oceanport (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Generous PTO

Medical, Dental & Vision Insurance

Tuition Reimbursement

Life Insurance

Wellness Programs

Job summary

RWJBarnabas Health is seeking a highly organized Patient Accounts Representative to manage the billing process, follow up on denied and pending claims, and collect payments from patients. You will maintain accurate account records and respond to patient questions, ensuring timely revenue cycle operations.

This role supports the organization’s financial health by reducing accounts receivable and coordinating with multiple departments to resolve issues efficiently.

Qualifications

• High School Diploma or GED is required.
• Experience with medical billing software is essential.
• Strong knowledge of HIPAA and patient privacy.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Billing insurance companies and following up on outstanding claims.
• Collecting payments from patients and reconciling accounts.
• Responding to patient inquiries and maintaining accurate account records.
• Working in multiple Epic work queues and prioritizing tasks.
• Identifying denial issues and assisting with resubmissions.
• Collaborating across revenue cycle teams to improve AR.
• Maintaining knowledge of payer requirements and regulatory guidelines.

Education

High School Diploma or GED equivalent

Tools

Epic

Cerner

Athena

Meditech

Job description

RWJBarnabas Health is seeking a highly organized Patient Accounts Representative to manage the billing process, follow up on denied and pending claims, and collect payments from patients. You will maintain accurate account records and respond to patient questions, ensuring timely revenue cycle operations.

This role supports the organization’s financial health by reducing accounts receivable and coordinating with multiple departments to resolve issues efficiently.