Patient Accounts Representative (Hybrid)

University Health; Kansas City (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented Patient Accounts Representative II to enhance their billing and collections team. This role is perfect for individuals who thrive in a supportive environment and are passionate about delivering excellent customer service. You'll manage billing processes, ensure compliance with regulations, and resolve issues using your problem-solving skills. If you're looking to make a meaningful impact in patient care while working collaboratively with a dedicated team, this opportunity is for you.

Benefits

Competitive salary

Benefits package

Collaborative team environment

Qualifications

• 2+ years of experience in insurance billing.
• Knowledge of commercial insurance, Medicare, and Medicaid reimbursement.

Responsibilities

• Manage daily billing for insurance claims and collections.
• Reconcile assigned accounts and ensure accurate resolution.

Skills

Billing Management

Collections

Customer Service

Problem Solving

Communication Skills

Education

High School Diploma

Tools

Excel

Word

Outlook

10-key Calculator

Job description

Patient Accounts Representative (Hybrid)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Location: 101 Truman Medical Center, Truman Support Center, Kansas City, Missouri

Department: Patient Accounts

Position Type: Full time

Work Schedule: 7:30AM - 4:00PM

Hours Per Week: 40

Job Description

We are seeking a detail-oriented and dependable Patient Accounts Representative II to join our team! If you are passionate about accuracy, problem-solving, and customer service in a healthcare setting, we want to hear from you. You'll be responsible for managing billing and collections, ensuring accurate account resolution, and working with insurance payors and patients.

What You'll Do:

1. Billing & Collections: Manage daily billing for insurance claims and collections for outstanding payor accounts and self-pay encounters.
2. Account Monitoring & Reconciliation: Reconcile assigned accounts using proper workflows and ensure accurate account resolution.
3. Knowledge of Programs: Stay updated on third-party carriers, government payors, special programs, and the University Health Financial Assistance program.
4. Compliance & Regulations: Meet regulatory compliance standards, federal regulations, and department protocols to ensure accuracy and adherence to industry standards.
5. Electronic Systems & Customer Service: Use various electronic systems to track and manage accounts while providing excellent customer service.
6. Problem Solving: Use critical thinking to resolve billing issues independently and efficiently.

Minimum Requirements:

• High School Diploma or equivalent.
• At least two years of experience in a professional or insurance billing environment.
• Experience with commercial insurance, Medicare, and Medicaid reimbursement.
• Working knowledge of reimbursement comment codes and payer provider manuals.
• Computer literacy and ability to use Excel, Word, Outlook, and a 10-key calculator.
• Extensive knowledge of third-party billing procedures with the ability to act as a subject matter expert in this area.
• Strong oral and written communication skills to effectively communicate with payors and patients.

Why You'll Love It Here:

• Competitive salary and benefits package.
• A supportive and collaborative team environment.

If you're ready to take your billing and collections expertise to the next level, we encourage you to apply today! Join us in making a meaningful impact on our organization's operations and patient care.

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