Patient Accounts Representative

Saint Luke's Health System; Kansas City (MO); Remote; USD 40,000 - 60,000; Full time

Job summary

Saint Luke's Health System is seeking a Patient Accounts Representative responsible for billing, collections, and accounts receivable activities. This full-time position offers a remote work option in the Kansas City metro area, focusing on financial assistance applications and ensuring effective billing processes. Join a leading healthcare provider committed to employee collaboration and community health.

Benefits

Medical health plans

Tuition reimbursement

Paid time off

Retirement contributions

Employee Assistance Program

Qualifications

• 1 year of applicable experience required.
• High school diploma or equivalent.

Responsibilities

• Review, bill, collect, and handle accounts receivable activities.
• Troubleshoot billing issues and manage patient calls.
• Resolve claim edits and manage denials.

Skills

Billing

Collections

Accounts Receivable

Problem Solving

Education

Diploma

Job description

Patient Accounts Representative page is loaded

Patient Accounts Representative

Apply remote type Hybrid locations System Offices | 901 E 104 St | Kansas City | MO time type Full time posted on Posted Yesterday job requisition id JobReq0049936

Job Description

Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned.

This position is remote in the Kansas City metro.

Shift: Monday- Friday

Responsabilites:

• Review and process financial assistance applications, complete follow-up with patients for missing documents, complete presumptive eligibility run when applicable and post adjustments once approved

• Review past due accounts to determine eligibility of placement with collection agency

• Review patient credit balances to determine eligibility of patient refund

• Resolve balances for deceased patients via surviving spouse update, estate searches and the filing of estate claims

• Process notices from bankruptcy court and take appropriate actions on accounts so patients are not billed inappropriately

• Process return mail, update address and follow-up levels as applicable

• Process attorney ROI billing requests

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans

• Tuition reimbursement

• Paid time off

• Retirement contributions

• Employee Assistance Program

Job Requirements

Applicable Experience:

1 yearDiploma

Job Details

Full TimeDay (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

J oin the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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Patient Accounts Representative

remote type Remote locations System Offices | 901 E 104 St | Kansas City | MO time type Full time posted on Posted Yesterday

About Us

Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers:

Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details.

Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply.