Patient Account Representative

Wheeler Staffing Partners; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Wheeler Staffing Partners is seeking a dedicated Patient Account Representative to join the revenue cycle team. This remote role involves managing patient accounts, resolving payment issues, and collaborating with team members. Ideal candidates should have a strong understanding of the healthcare revenue cycle and excellent analytical skills. Join a company that values growth and professionalism in the healthcare sector.

Benefits

Medical Insurance

Vision Insurance

401(k)

Qualifications

• 1–4 years of experience in medical claims and/or hospital collections.
• High school diploma or equivalent required.

Responsibilities

• Manage the full lifecycle of patient accounts from creation through payment resolution.
• Follow up on claim submissions and remittance reviews for insurance collections.
• Document account activity in a clear, concise, and detailed manner.

Skills

Healthcare Revenue Cycle

Analytical Skills

Communication

Problem-Solving

Education

High School Diploma

Some College Coursework

Tools

Microsoft Office

Job description

Wheeler Staffing Partners provided pay range

This range is provided by Wheeler Staffing Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Direct message the job poster from Wheeler Staffing Partners

Job Title: Patient Account Representative

Location: Remote (Work Hours: 8:00 AM – 4:30 PM MST)

Pay: $17-$18/hr

Employment Type: Full-Time

Company: Wheeler Staffing Partners

Overview:

Wheeler Staffing Partners is seeking a dedicated and detail-oriented Patient Account Representative to join our client’s revenue cycle team. In this role, you will manage the full lifecycle of patient accounts—from creation through payment resolution. This position requires strong knowledge of the revenue cycle, excellent analytical skills, and the ability to work independently while maintaining collaboration with team members and leadership.

Key Responsibilities:

• Work assigned patient accounts to ensure timely resolution and payment
• Follow up on claim submissions and remittance reviews for insurance collections
• Pursue outstanding balances from government and commercial payors
• Research and update patient and insurance information, ensuring account accuracy
• Access payer websites and utilize internal systems to resolve issues
• Review EOBs, UB04s, and HCFA 1500 forms to identify billing and coding discrepancies
• Document account activity in a clear, concise, and detailed manner
• Escalate problematic accounts to supervisors and open dispute records when necessary
• Identify payer behavior trends and recommend corrective action
• Assist in special projects and provide support to teammates as needed
• Meet or exceed department productivity and quality goals

Skills & Qualifications:

• Thorough understanding of the healthcare revenue cycle
• Familiarity with Commercial, Managed Care, Medicare, and Medicaid payors
• Knowledge of medical claims processes and collections best practices
• Intermediate understanding of managed care contracts, EOBs, and payer terminology (HMO, PPO, IPA, Capitation)
• Strong analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication abilities
• Ability to navigate hospital systems and payer websites efficiently
• Intermediate proficiency with Microsoft Office (Excel, Word)
• Typing speed of at least 45 WPM

Education & Experience:

• High school diploma or equivalent required
• Some college coursework in business administration, healthcare, or accounting preferred
• 1–4 years of experience in medical claims and/or hospital collections

Why Join Wheeler Staffing Partners?

At Wheeler Staffing Partners, we connect top talent with leading healthcare organizations across the country. As a Patient Account Representative, you'll play a critical role in driving financial performance while supporting quality patient care. We value growth, adaptability, and professionalism—and we're looking for individuals who do too.

Apply now to take the next step in your healthcare revenue cycle career with Wheeler Staffing Partners.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service and Administrative

• Industries

  Health and Human Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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