Patient Accounts Representative (Hybrid)

University Health KC; Kansas City (MO); Hybrid; USD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Accounts Representative to join their team. This role offers a unique opportunity to engage in the billing of insurance claims and manage account receivables in a hybrid work environment. Candidates will utilize their expertise in third-party billing procedures and customer service skills to ensure high-quality standards and accurate account resolutions. With a focus on critical thinking and proficiency in electronic systems, this position is ideal for those looking to make a meaningful impact in the healthcare sector. Join a supportive team dedicated to providing exceptional service and improving patient accounts management.

Qualifications

• 2-3 years’ experience in hospital or insurance billing environment.
• Extensive knowledge of third-party billing procedures.

Responsibilities

• Daily billing of insurance claims and managing account receivables.
• Monitoring and reconciling accounts to ensure accurate resolution.

Skills

Billing of insurance claims

Customer service skills

Critical thinking

Knowledge of third-party carriers

Communication skills

Education

Associate’s degree or equivalent

Tools

Excel

Word

Outlook

10-key calculator

Job description

Patient Accounts Representative (Hybrid)

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Note: Current University Health or University Health Physicians employees should apply via the internal career site by logging into myWORKDAY to search for positions and apply.

Job Details

• Location: 101 Truman Medical Center, Truman Support Center, Kansas City, Missouri
• Department: Patient Accounts
• Position Type: Full-time
• Work Schedule: 7:00AM - 3:30PM
• Hours Per Week: 40

Job Description

The role involves daily billing of insurance claims, collection activities on outstanding payor accounts and self-pay encounters, and managing account receivables. The candidate should have thorough knowledge of third-party carriers, government payors, special programs, and University Health Financial Assistance program. Responsibilities include monitoring and reconciling accounts, ensuring accurate account resolution, and adhering to quality standards set by regulatory and department protocols. The position requires proficiency with electronic systems, customer service skills, and independent critical thinking.

Minimum Requirements

• Associate’s degree or equivalent (experience and education)
• Two to three years’ experience in hospital, physician’s office, or insurance billing environment
• Experience with commercial insurance, Medicare, and Medicaid reimbursement
• Computer literacy, math aptitude, and familiarity with Excel, Word, Outlook, and 10-key calculator
• Extensive knowledge of third-party billing procedures and acts as a subject matter expert
• Experience with 837i, HIPAA transactions, ICD/CPT/HCPCS coding, revenue codes, ICD-10, and medical terminology
• Good oral and written communication skills

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare