Patient Accounts Representative (Hybrid)

University Health KC; Kansas City (MO); Hybrid; USD 40,000 - 55,000; Full time

Job summary

University Health KC is seeking a skilled Patient Accounts Representative (Hybrid) to join our dedicated team. Your role will include managing billing and collections, ensuring account accuracy, and providing exceptional customer service in a healthcare setting. This full-time position offers a chance to make a significant impact within our organization while maintaining competitive salary and benefits.

Benefits

Competitive salary and benefits package

Supportive team environment

Qualifications

• At least two years of experience in a professional or insurance billing environment.
• Experience with commercial insurance, Medicare, and Medicaid reimbursement.
• Strong oral and written communication skills to effectively communicate with payors and patients.

Responsibilities

• Manage daily billing for insurance claims and collections.
• Reconcile assigned accounts and ensure accurate account resolution.
• Stay updated on third-party carriers and regulatory compliance.

Skills

Problem Solving

Customer Service

Communication

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

10-key calculator

Job description

Patient Accounts Representative (Hybrid)

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Patient Accounts Representative (Hybrid)

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Patient Accounts Representative (Hybrid)

101 Truman Medical Center

Job Location

University Health 4 (UH4)

Kansas City, Missouri

Department

Corporate Professional Billing

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

We are seeking a detail-oriented and dependable Patient Accounts Representative II to join our team! If you are passionate about accuracy, problem-solving, and customer service in a healthcare setting, we want to hear from you. You’ll be responsible for managing billing and collections, ensuring accurate account resolution, and working with insurance payors and patients.

What You’ll Do

Billing & Collections: Manage daily billing for insurance claims and collections for outstanding payor accounts and self-pay encounters.

Account Monitoring & Reconciliation: Reconcile assigned accounts using proper workflows and ensure accurate account resolution.

Knowledge of Programs: Stay updated on third-party carriers, government payors, special programs, and the University Health Financial Assistance program.

Compliance & Regulations: Meet regulatory compliance standards, federal regulations, and department protocols to ensure accuracy and adherence to industry standards.

Electronic Systems & Customer Service: Use various electronic systems to track and manage accounts while providing excellent customer service.

Problem Solving: Use critical thinking to resolve billing issues independently and efficiently.

Minimum Requirements

High School Diploma or equivalent.

At least two years of experience in a professional or insurance billing environment.

Experience with commercial insurance, Medicare, and Medicaid reimbursement.

Working knowledge of reimbursement comment codes and payer provider manuals.

Computer literacy and ability to use Excel, Word, Outlook, and a 10-key calculator.

Extensive knowledge of third-party billing procedures with the ability to act as a subject matter expert in this area.

Strong oral and written communication skills to effectively communicate with payors and patients.

Why You'll Love It Here

Competitive salary and benefits package.

A supportive and collaborative team environment.

If you’re ready to take your billing and collections expertise to the next level, we encourage you to apply today! Join us in making a meaningful impact on our organization’s operations and patient care.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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