Patient Accounts Representative

Southeast Georgia Health System Inc / SGHS; Brunswick (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Southeast Georgia Health System invites applications for a Billing Clerk within the accounts receivable unit. You will monitor outstanding accounts, prepare and maintain billing records, and liaise with patients and payers to promote timely payments.

The role emphasizes accuracy, confidentiality, and compliance with Joint Commission standards. Minimum qualifications include a high school diploma and clerical experience; CPAR certification preferred.

Qualifications

• High school diploma or equivalent.
• Two years clerical in a business office or similar environment preferred.
• CPAR certification preferred.
• Ability to operate office equipment and computer applications.

Responsibilities

• Monitors the status of outstanding accounts within assigned unit or duty.
• Prepares and maintains billing, collection, and reimbursement records.
• Contacts third party payer organizations or patients as necessary to facilitate timely payments.
• Assists others to maintain integrity of accounts receivable.
• Maintains patient confidentiality and complies with Joint Commission standards.
• Receives and answers inquiries regarding charges and billing discrepancies.
• Keeps abreast of managed care and contractual arrangements with third party payers.

Skills

Office equipment operation

Attention to detail

Team player

Customer service

Education

High school diploma or equivalent

Job description

Monitors the status of outstanding accounts within assigned unit or duty. Prepares and maintains billing, collection, and reimbursement records. All team members of Southeast Georgia Health system will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, joint commission requirements and national patient safety standards.

• Works assigned unit or duty as defined in policies and procedures set forth in the department which includes: working unit and/or reports in a timely and effective manner while maintaining the integrity of patient accounts. Reports any problem areas to supervisor for instruction.
• Contacts third party payer organizations or patients as necessary to facilitate timely payments or other required transactions that could result in a completed account cycle.
• Assists others when needed in order to maintain integrity of accounts receivable as a whole.
• Ensures all federal guidelines are followed as set forth by government payers and that patient confidentiality is maintained. Actively participates in compliance with the Joint Commission standards both departmentally and organization wide.
• Receives and answers inquiries from patients, insurance companies, and other parties regarding charges and/or billing discrepancies in a timely, effective, and professional manner.
• Keeps abreast of managed care and contractual arrangements in order to better comprehend the processing of accounts by third party payers.

Minimum Qualifications:

Education

High school graduate or equivalent

Experience

Two years clerical in a business office or similar environment preferred

Licensure

Certified Patient Accounts Representative (CPAR) certification preferred

Knowledge/Skills/Abilities

Ability to operate office equipment including computer applications

Qualifications

Behaviors

Required

Team Player

: Works well as a member of a group

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Experience

Preferred

1 year:

Prior Medical billing experience preferred.

Equal Opportunity Employer
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