Patient Accts Rep Hospital - Full Time - Days

Crisp Regional Hospital, Inc.; Cordele (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Crisp Regional Hospital, Inc. is seeking a Patient Accounts Representative for full-time, on-site work in Cordele, GA. You will manage patient accounts, submit claims promptly, and monitor payments while ensuring accuracy of demographics and insurance data.

The role requires 1–2 years in accounting or healthcare-related bookkeeping, a high school diploma or GED, and preferred CPAR or Billing Specialist certification. On-site collaboration with the Patient Financial Services team is expected.

Qualifications

• Requires high school diploma or GED; Associate’s degree in Accounting preferred.
• 1–2 years of work-related experience in accounting or bookkeeping; healthcare accounting preferred.
• Billing Specialist Certification or Patient Account Representative certification (CPAR) preferred.

Responsibilities

• Alerts Billing Manager to potential biller or payer issues.
• Assists billing manager with performance evaluation of billing staff.
• Maintains and controls an assigned section of patient accounts.
• Reviews files daily and verifies accuracy of demographic and insurance information prior to claims submission.
• Prepares and submits claims to carriers within 24 hours after information is available.
• Monitors accounts for trace follow-up to insurers or employers when necessary.
• Responds to correspondence from patients, insurers or third parties about benefits and balances.
• Ensures HIPAA privacy compliance and contacts guarantors to secure contracts or payments.

Skills

Billing

Accounts receivable

Customer service

HIPAA compliance

Education

High school diploma or GED

Associate’s degree in Accounting

Tools

eSolutions

AllScripts

Job description

Patient Accts Rep Hospital - Full Time - Days

Job Category: Patient Accounting

Requisition Number: PATIE002576

• Posted : August 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Cordele, GA 31015, USA

Description

Position Summary:

Under the leadership of the Director, Patient Financial Services, the Patient Account Representative is an active member of the Patient Accounting team that delivers professional accounting services and support that is consistent with the strategic vision, goals, philosophy, and direction of Patient Accounting and CRHS. The Patient Account Representative works with an assigned group of accounts to ensure the accuracy and completeness of billing amounts and patient information. The Representative processes electronic claim submissions for payment within established timeframes and tracks payments as necessary. This position works with appropriate parties to remedy past due accounts and process deposits payments received.

Basic Qualifications:

• Education:

Requires a high school diploma with an emphasis in Office Occupations or a GED state certification. An Associate’s degree in Accounting is preferred.

• Experience:

Requires one to two years of work-related experience in accounting or bookkeeping or any equivalent combination of education, training, and experience. Experience in healthcare-related accounting or bookkeeping is preferred.

• Licensure, Registrations & Certifications:

Billing Specialist Certification or Patient Account Representative certification (CPAR) preferred.

• Alerts Billing Manager to any potential biller or payer issues
• Assists billing manager with performance evaluation of billing staff
• Maintains and controls an assigned section of patient accounts.
• Reviews files daily and checks final amounts for accuracy and completeness, verifies and edits patient demographic and insurance information prior to claims submission.
• Ensures the accuracy of accounting for all accounts.
• Records late charges on patient accounts for appropriate logs.
• Enters required UB92 and/or physician billing 1500 information, or other pertinent information not in the system for electronic transmission of insurance claims.
• Prepares and submits claims to carriers and intermediaries within 24 hours after all information is available for billing.
• Monitors accounts for trace follow-up to insurance company and/or employer when necessary.
• Processes and responds to correspondence from patients, insurance companies or third parties regarding insurance benefits, unpaid claims, and account balances.
• Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule. Contacts patient account guarantors by telephone or mail to secure contracts or collection of payments.
• Reviews accounts records and ensures that collection letters are sent and debtors are contacted according to established hospital policy.
• Monitors collection agency reports and remittances for accuracy.
• Follows established procedures for collecting NFS check returns.
• Resolves payment problems with patients and third party payers.
• Reviews account status for referral to outside collection agencies prior to write off.
• Ensures the effective billing for accounts queued in other web based software (eSolutions, etc.) and other billing solutions (AllScripts, etc.) or other various billing applications.
• Serves as a back-up for the Hospital Financial Counselor/Business Office Cashier.
• Prepares reports or statistics as required.
• Ensures that accounting entries are made according to generally accepted accounting principles and CRHS policy.
• Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule.
• Attends in-service training, education programs and meetings as required or directed.
• Adheres to established CRHS and departmental policies, procedures and objectives for quality assurance, safety, environmental, and infection control.
• Performs other related job duties as assigned.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter

Inspired to perform without outside help

Experience

Preferred

2 years:

Two years of experience in healthcare, patient accounting, patient access, insurance verification, customer service, or a related field preferred. Knowledge of health insurance terminology and claims processing terminology.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.