Patient Accounts & Cash Collections Analyst

Apex Systems; Oakland (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Health Savings Account (HSA)

Employee Stock Purchase Program (ESPP)

Job summary

Everforth Apex Systems is seeking a Cash & Collection Analyst in Oakland. This onsite role supports Patient Financial Services, focusing on cost containment and recovery within the revenue cycle. Responsibilities include payment posting, reconciliation, payer follow-up, and resolving account issues.

The candidate should have 3–5 years in hospital revenue cycle, be proficient in Excel/Outlook, and be a super user of Epic Resolute. Experience with UB-04 and CMS-1500 forms is required.

Qualifications

• Must have 3–5 years in hospital or physician revenue cycle environments.
• Experience with HB/hospital billing, collections, cash posting, and refunds.
• Experience with Medical Billing or Claims Processing is relevant.
• Proficient with Excel, Word, and Outlook; Epic Resolute super user.
• Familiar with UB-04 and CMS-1500 forms; payer and billing knowledge.

Responsibilities

• Post patient payments, perform cash application and reconciliation.
• Conduct payer follow-up, collections, and credit balance resolution.
• Review contracts, claims, billing, and EOBs to resolve discrepancies.
• Investigate charges, payments, adjustments, and account history.
• Analyze trends, identify root causes, and communicate findings to leadership.
• Manage multiple work queues to meet productivity targets.
• Use independent judgment within established policies.

Skills

Accounts Receivable processes

Clinical billing & payer regulations

Medicare & Medi-Cal rules

EOB & RA interpretation

Payer contracts interpretation

Analytical & reconciliation skills

Written & verbal communication

Education

High school diploma or GED

Higher education preferred

Tools

Epic Resolute (PB/HB)

UB-04 forms

CMS-1500 forms

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Everforth Apex Systems is seeking a Cash & Collection Analyst in Oakland. This onsite role supports Patient Financial Services, focusing on cost containment and recovery within the revenue cycle. Responsibilities include payment posting, reconciliation, payer follow-up, and resolving account issues.

The candidate should have 3–5 years in hospital revenue cycle, be proficient in Excel/Outlook, and be a super user of Epic Resolute. Experience with UB-04 and CMS-1500 forms is required.