Patient Account Representative (Collections Representative)

Harris Computer; Clayton (MO); Presencial; USD 48.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Stock options

Career development

Descripción de la vacante

Harris Computer in Clayton, MO is seeking a Billing Specialist to manage work queues, aging lists, and correspondence to ensure accurate and timely payment of accounts. You will verify billing data, correct errors, and respond to patient inquiries while maintaining confidentiality of health and employee information.

Responsibilities include reviewing aging accounts, pursuing collections per guidelines, resolving discrepancies from denied claims, and resubmitting or appealing as needed.

Responsabilidades

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts to collect amounts due or initiates escalation procedures for collections, according to guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions professionally; responds promptly to requests for service and assistance, and meets commitments.
• Demonstrates the philosophy, mission, and values through words and actions and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

Descripción del empleo

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $48,000.00 USD to $50,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.