Patient Account Representative (Collections Representative)

Harris Computer; Oklahoma City (OK); Sur place; USD 48 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health benefits

Stock options

Career development

Résumé du poste

Harris Computer in Oklahoma City seeks a detail-oriented billing associate to support timely payment of accounts. You will verify billing data, process claims, and resolve discrepancies on denied or adjusted charges.

You’ll respond to patient inquiries with professionalism while maintaining strict confidentiality across health and employee data. The role offers a competitive salary and a comprehensive Total Rewards program including health benefits, stock options, and opportunities for career

Qualifications

• Performs billing data verification and ensures accurate claims processing.
• Maintains confidentiality of health, proprietary, and employee data.
• Handles denial reviews and initiates appeals or resubmissions as needed.

Responsabilités

• Manages work queue, aging lists, and claims correspondence to assure timely payment.
• Verifies completeness and accuracy of billing data; revises errors.
• Reads denied claims to resolve discrepancies and resubmits or files appeals.
• Reviews aging accounts to collect amounts due or escalate per guidelines.
• Maintains notes and supporting documents; verifies remittances meet obligations.
• Audits discrepancies on patient accounts and refers adjustments as needed.
• Handles inbound calls, answers inquiries, and relays account information.
• Demonstrates professional customer interactions and responsive service.
• Upholds confidentiality and company values in daily operations.

Connaissances

Billing & claims

Customer service

Data confidentiality

Communication

Description du poste

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $48,000.00 USD to $50,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.