Patient Account Representative

SOFHA Surgical Group; Johnson City (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance & AD&D

Long Term Disability Insurance

Employee Stock Ownership Plan

401(k) Company Contributions

Health Savings Account

Paid Time Off and Holidays

Job summary

State of Franklin Healthcare Associates is seeking a Patient Account Representative in Johnson City, TN to manage delinquent medical accounts and coordinate with patients and insurers. The role involves contacting patients, resubmitting claims, and reviewing explanations of benefits to secure payment.

The position requires a high school diploma or GED and at least two years of collection experience in the medical field. A full-time role with a comprehensive benefits package is offered.

Qualifications

• Two years of collection experience in the medical field.
• Strong communication skills for patient inquiries and disputes.
• Ability to prioritize delinquent accounts by age and dollar amount.

Responsibilities

• Prioritize delinquent accounts by age and dollar amount.
• Perform collection activities; contact patients and resubmit claims to third-party payors.
• Submit copies of office notes and operative reports.
• Review third-party Explanation of Benefits for payment.
• Answer patient questions and inquiries regarding their account.
• Identify and solve patient billing complaints.
• Compile information and prepare reports.

Skills

Medical Billing Collection

Delinquent accounts management

Education

High school diploma or GED

Job description

PATIENT ACCOUNT REPRESENTATIVE# PATIENT ACCOUNT REPRESENTATIVE19051 STATE OF FRANKLIN OBGYN SPECIALISTS OF JOHNSON CITY - JOHNSON CITY, TN 37604## OverviewPosition TypeFull TimeCategoryClerical## Description**WHO WE ARE:**State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.**PRIMARY RESPONSIBILITIES:*** Prioritize delinquent accounts by age and dollar amount.* Perform collection activities; contact patients and resubmit claims to third-party payors.* Submit copies of office notes and operative reports.* Review third-party Explanation of Benefits for appropriate payment.* Answer patient questions and inquiries regarding their account.* Identify and solve patient billing complaints.* Compile information and prepare reports.**REQUIREMENTS:*** High school diploma or GED.**EXPERIENCE:**Two years of collection experience in the medical field.**WHAT WE OFFER:**State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to including:* Company Provided Life and Accidental Death and Dismemberment Insurance* Company Provided Long Term Disability Insurance* Employee Stock Ownership Plan* 401(k) Company Contributions* Voluntary options for Medical, Dental, Vision, and additional Life Insurance.* Company match in Health Savings Account Plans (restrictions apply)* Vacation, Personal, Sick and Holiday Time Off* An array of team member perks and discounts* Tuition Assistance Programs* And more!