PATIENT ACCOUNT REPRESENTATIVE

State Of Franklin Healthcare Group; Johnson City (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Life and AD&D Insurance

Long Term Disability Insurance

Employee Stock Ownership Plan

401(k) Company Contributions

Medical, Dental, Vision options

HSA match

Job summary

State of Franklin Healthcare Associates in Johnson City, TN is seeking a full-time Medical Billing/Collections Clerk to manage delinquent accounts, resubmit claims, and answer patient inquiries. You will review explanations of benefits and communicate with third-party payors to secure timely payments.

Ideal candidates have at least two years of medical collections experience, a high school diploma or GED, and strong attention to detail.

Qualifications

• Two years of medical collections experience.
• Knowledge of third-party payors and explanations of benefits.
• Ability to prioritize delinquent accounts and meet collection targets.

Responsibilities

• Prioritize delinquent accounts by age and amount.
• Perform collection activities; contact patients and resubmit claims to payors.
• Review Explanation of Benefits for payment accuracy and follow up as needed.
• Answer patient questions regarding balances and payment options.
• Compile and prepare collection reports for management.

Skills

Debt collection

Medical billing

Patient communication

Accounts receivable

Education

High school diploma or GED

Job description

Job Location: 19051 STATE OF FRANKLIN OBGYN SPECIALISTS OF JOHNSON CITY - JOHNSON CITY, TN 37604, Position Type: Full Time, Job Category: Clerical

WHO WE ARE

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES

• Prioritize delinquent accounts by age and dollar amount.
• Perform collection activities; contact patients and resubmit claims to third-party payors.
• Submit copies of office notes and operative reports.
• Review third-party Explanation of Benefits for appropriate payment.
• Answer patient questions and inquiries regarding their account.
• Identify and solve patient billing complaints.
• Compile information and prepare reports.

REQUIREMENTS

• High school diploma or GED.

EXPERIENCE

Two years of collection experience in the medical field.

WHAT WE OFFER

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to including:

• Company Provided Life and Accidental Death and Dismemberment Insurance
• Company Provided Long Term Disability Insurance
• Employee Stock Ownership Plan
• 401(k) Company Contributions
• Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
• Company match in Health Savings Account Plans(restrictions apply)
• Vacation, Personal, Sick and Holiday Time Off
• An array of team member perks and discounts
• Tuition Assistance Programs
• And more!