Patient Account Representative

State of Franklin Healthcare Associates; Johnson City (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Life and AD&D Insurance

Long Term Disability Insurance

Employee Stock Ownership Plan

401(k) Company Contributions

Voluntary Medical, Dental, Vision

Health Savings Account contributions

Paid Time Off (Vacation/Sick/Holiday)

Tuition Assistance

Employee discounts

Job summary

State of Franklin Healthcare Associates, Johnson City, TN, seeks a Full Time Medical Billing Clerk to prioritize delinquent accounts, perform collections with third-party payors, and respond to patient inquiries. You will submit office notes and prepare reports to support billing operations.

Requirements include a high school diploma or GED and at least two years of collection experience in the medical field; experience in a physician practice is a plus.

Qualifications

• High school diploma or GED.
• Two years of collection experience in the medical field.

Responsibilities

• Prioritize delinquent accounts by age and dollar amount.
• Perform collection activities; contact patients and resubmit claims to third-party payors.
• Submit copies of office notes and operative reports.
• Review third-party Explanation of Benefits for appropriate payment.
• Answer patient questions and inquiries regarding their account.
• Identify and solve patient billing complaints.
• Compile information and prepare reports.

Education

High school diploma or GED

Job description

19051 STATE OF FRANKLIN OBGYN SPECIALISTS OF JOHNSON CITY - JOHNSON CITY, TN 37604

Overview

Position Type:

Full Time

Category:

Clerical

Description

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

• Prioritize delinquent accounts by age and dollar amount.
• Perform collection activities; contact patients and resubmit claims to third-party payors.
• Submit copies of office notes and operative reports.
• Review third-party Explanation of Benefits for appropriate payment.
• Answer patient questions and inquiries regarding their account.
• Identify and solve patient billing complaints.
• Compile information and prepare reports.

REQUIREMENTS:

• High school diploma or GED.

EXPERIENCE:

Two years of collection experience in the medical field.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to including:

• Company Provided Life and Accidental Death and Dismemberment Insurance
• Company Provided Long Term Disability Insurance
• Employee Stock Ownership Plan
• 401(k) Company Contributions
• Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
• Company match in Health Savings Account Plans (restrictions apply)
• Vacation, Personal, Sick and Holiday Time Off
• An array of team member perks and discounts
• Tuition Assistance Programs
• And more!

Qualifications