Patient Account Representative

McLaren Health Care; Flint (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

McLaren Health Care in Flint, MI is seeking a Patient Account Representative to maintain patient financial data, process claims, and answer questions about bills. This day-shift role supports Neuro Rehab workflows and patient billing activities.

You will manage accounts, identify delinquent balances, and follow standard collection procedures by mail or phone. A High School Diploma or GED and one year of payer experience are required.

Qualifications

• High School Diploma or GED required.
• One year experience with third party payers in medical billing appeal/denial process required.

Responsibilities

• Maintain a database of client accounts and billing information. Record information about financial status of customers and status of collection efforts.
• Process patient billing and reporting activities including review of patient accounts to identify delinquent and due accounts.
• Follow collection procedures to receive payments including locating and notifying customers of delinquent accounts by mail or telephone.

Skills

Medical billing

Patient billing

Education

High School Diploma or GED

Job description

Job Title: Patient Account Representative

Department: Neuro Rehab

Shift: Day shift

Daily Work Times: Variable

Scheduled Biweekly Hours: 80

Position Summary: Maintain general patient information and financial data associated with diagnoses, treatments, payments and health insurance coverage, as it relates to medical services. Process claims, address overdue accounts, and initiate collections when necessary. Function as the primary source of information for patients who call with questions about a bill.

Job Specific Duties and Responsibilities:

• Maintain a database of client accounts and billing information. Record information about financial status of customers and status of collection efforts.
• Perform patient billing and reporting activities including review of patient accounts to identify delinquent and due accounts.
• Follow collection procedures to receive the payments including locating and notifying customers of delinquent accounts by mail or telephone.

Required:

• High School Diploma or GED.
• One year previous working experience with third party payers in medical billing appeal/denial process.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affimative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

Additional Information

• Schedule: Full-time
• Daily Work Times: Variable
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No