Patient Account Representative

Maple Heights Behavioral Health; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Acadia Healthcare is seeking a meticulous Patient Account Representative to join the Business Office in Fort Wayne. You will manage insurance accounts receivable, follow up on outstanding claims, and help secure timely reimbursements from third-party payors.

Ideal candidates read and analyze EOBs, fix payment discrepancies, and collaborate with Financial Counselors to resolve reimbursement and eligibility concerns, while maintaining daily productivity of 30-40 accounts.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of hospital admissions, billing, collections, or accounts receivable experience.
• Ability to read, understand, and analyze Explanation of Benefits (EOBs) and identify claim payment discrepancies.
• Strong attention to detail and problem-solving skills.
• Psychiatric or behavioral health experience preferred.

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.
• Review, correct, and resubmit denied or rejected claims.
• Utilize claims clearinghouse systems to manage claim submissions and edits.
• Review and interpret Explanation of Benefits (EOBs) to ensure claims are processed and paid correctly.
• Complete account adjustments with supporting documentation.
• Maintain productivity standards of 30-40 accounts worked per day.
• Collaborate with Financial Counselors and Business Office leadership regarding reimbursement and eligibility concerns.

Skills

Detail orientation

Analytical thinking

Communication skills

EOB interpretation

Education

High school diploma or equivalent

Tools

Claims clearinghouse systems

Job description

Overview

Patient Account Representative

We are seeking a detail-orientedPatient Account Representativeto join our Business Office team.This roleis responsible formanaging insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuringtimelyreimbursement from third-party payors.

Responsibilities

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.

• Review, correct, and resubmit denied or rejected claims.

• Utilize claims clearinghouse systems to manage claim submissions and edits.

• Review and interpretExplanation of Benefits (EOBs)to ensure claims are processed and paid correctly.

• Complete account adjustments with supporting documentation.

• Maintain productivity standards of 30-40 accounts worked per day.

• Collaborate with Financial Counselors and Business Office leadershipregardingreimbursement and eligibility concerns.

Qualifications

Qualifications

• High school diploma or equivalent required.

• Minimum of3 years of hospital admissions, billing, collections, oraccountsreceivable experiencerequired.

• Ability toread, understand, and analyze Explanation of Benefits (EOBs)andidentifyclaim payment discrepancies.

• Strong attention to detail and problem-solving skills.

• Psychiatric or behavioral health experience preferred.

We are committed to providingequal employmentopportunitiestoall applicantsforemploymentregardlessofanindividual'scharacteristicsprotected byapplicable state,federalandlocallaws.