Patient Account Rep

Trinity Employment; Tulsa (OK); On-site; USD 25,000 - 28,000; Full time

Job summary

Trinity Employment Specialists in Tulsa, OK is seeking a detail-oriented Patient Account Representative to join a busy healthcare team. The role focuses on insurance verification, pre-authorizations, and patient financial counseling to support efficient patient care operations.

Under supervision, you will verify eligibility, obtain authorizations for treatments including chemotherapy, and communicate costs and payment options to patients while maintaining HIPAA compliance in a fast-paced

Qualifications

• Previous medical office, insurance verification, or patient account experience required.
• Experience with chemotherapy authorizations or oncology-related services strongly preferred.
• Knowledge of insurance eligibility, benefits, and preauthorization processes required.
• Familiarity with electronic billing systems and practice management software preferred.
• Strong attention to detail, organizational skills, and ability to multitask.
• Excellent communication and patient service skills.
• Ability to work independently while maintaining accuracy and productivity.

Responsibilities

• Verify insurance eligibility, benefits, and patient demographic information accurately and timely.
• Perform insurance verification through electronic billing systems, payer portals, and direct communication with insurance carriers.
• Obtain initial and ongoing pre-authorizations for applicable treatments and services.
• Enter authorization and insurance information into the practice management system accurately.
• Scan and maintain referral and authorization documentation within patient charts.
• Communicate authorization status to physicians, clinical staff, and patients as appropriate.
• Ensure all required patient and physician signatures are obtained on necessary documentation.
• Perform financial counseling with patients regarding insurance benefits, co-pays, patient responsibility, billing practices, and payment arrangements.
• Utilize Summary of Patient Reimbursement and Liability forms and waivers as needed.
• Maintain HIPAA compliance and confidentiality of patient information at all times.

Skills

Insurance verification

Preauthorizations

Patient financial counseling

Communication skills

HIPAA compliance

Multitasking

Attention to detail

Tools

Practice management software

Electronic billing systems

Job description

Patient Account RepresentativeTulsa, OK | Full-Time | Monday–FridayPay: $18–$20/hour DOEExperience with Chemotherapy Authorizations a PlusWe are currently seeking a detail-oriented and compassionate Patient Account Representative to join a busy healthcare team in Tulsa. This position is ideal for someone with strong insurance verification, preauthorization, and patient financial counseling experience who thrives in a fast-paced medical environment.The Patient Account Representative will play a vital role in ensuring accurate insurance verification, authorization processing, and patient financial communication while supporting efficient patient care operations.Position SummaryUnder general supervision, the Patient Account Representative is responsible for insurance verification and eligibility review, obtaining pre-authorizations, assessing patient financial responsibilities, and counseling patients regarding insurance benefits and payment obligations. This role requires strong communication skills, accuracy, and the ability to manage multiple priorities while maintaining excellent patient service.Essential Duties & ResponsibilitiesVerify insurance eligibility, benefits, and patient demographic information accurately and timelyPerform insurance verification through electronic billing systems, payer portals, and direct communication with insurance carriersObtain initial and ongoing pre-authorizations for applicable treatments and servicesEnter authorization and insurance information into the practice management system accuratelyScan and maintain referral and authorization documentation within patient chartsCommunicate authorization status to physicians, clinical staff, and patients as appropriateEnsure all required patient and physician signatures are obtained on necessary documentationPerform financial counseling with patients regarding insurance benefits, co-pays, patient responsibility, billing practices, and payment arrangementsUtilize Summary of Patient Reimbursement and Liability forms and waivers as neededMaintain HIPAA compliance and confidentiality of patient information at all timesSupport multiple treatment/service modalities requiring authorization review, including Radiology, Chemotherapy, Radiation, and Genetic TestingQualificationsPrevious medical office, insurance verification, or patient account experience requiredExperience with chemotherapy authorizations or oncology-related services strongly preferredKnowledge of insurance eligibility, benefits, and preauthorization processes requiredFamiliarity with electronic billing systems and practice management software preferredStrong attention to detail, organizational skills, and ability to multitaskExcellent communication and patient service skillsAbility to work independently while maintaining accuracy and productivityProfessional demeanor and strong problem-solving abilities requiredSchedule & CompensationFull-TimeMonday through Friday$18–$20/hour DOEThis is an excellent opportunity to join a patient-focused healthcare organization while building a long-term career within medical billing, insurance verification, and patient financial services.TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYERSee the great things people are saying by checking out our Google reviews, along with our Facebook, LinkedIn, Instagram, X/Twitter. Please visit the Career Center on our website for some helpful resources to help in your job search, to build a resume, for interview tips and many job opportunities! #LB1