Patient Account Specialist II

OKLAHOMA CANCER SPECIALISTS MANAGEMENT COMPA; Tulsa (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off (PTO)

10 holidays per year

Job summary

Oklahoma Cancer Specialists and Research Institute in Tulsa, OK, is seeking a full-time clerical candidate to manage patient accounts and insurance billing follow-up. Under minimal supervision, you will resolve billing problems and set up payment plans, assisting patients with community resources as needed.

You will support AR activities, monitor delinquencies, and ensure compliance with our Ethics and Standards. Strong MS Office skills, a HS diploma, and excellent communication are required.

Qualifications

• High School diploma or equivalent required; associate degree preferred.
• Minimum of one year of experience in a medical business office with insurance processing.
• Proficient with MS Excel, Word and Outlook; pass MS skills check.
• Ability to prioritize duties and manage time to complete responsibilities.
• Strong written and verbal communication; excellent customer service.
• Professionalism and courtesy in all interactions.

Responsibilities

• Responsible for account follow-up for all assigned accounts and insurance billing problems.
• Answer patient inquiries and set up financial arrangements, including payment plans.
• Monitor delinquent payments from insurance companies and patients to keep AR current.
• Assist patients and families with community resources such as co-pay assistance.
• Support compliance with the Code of Ethics and Business Standards.

Skills

Customer service

Time management

Communication skills

Education

High School diploma or equivalent

Associate degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Tulsa, OK, US

4 days ago Requisition ID: 2104

We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative and cost-effective treatment options, so that our patients receive personalized, custom care best suited to their situation.

Under minimal supervision is responsible for account follow-up for all assigned accounts, resolving insurance billing problems and answering patient inquires. Set up financial arrangements with the patients, as needed, to include payment plans. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments from both insurance companies as well as the patient. As necessary assists patients and families with obtaining community resources including, but not limited to, drug replacement, co-pay assistance and other financial support. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.

Qualifications:

• High School diploma or equivalent required, associate degree preferred.
• Minimum of one (1) year of experience in a medical business office setting with insurance processing and balancing responsibilities.
• Must be familiar in Microsoft Excel, Word and Outlook as it relates to job duties (must be able to complete and pass Microsoft (MS) skills check list with managers or the results from an employment agency test.)
• Must be able to prioritize duties and manage time in such a way as to successfully complete responsibilities as well as others, as assigned.
• Communication skills written and verbal.
• Excellent customer service and high level of courtesy and professionalism required.

Compensation is competitive and commensurate with experience, qualifications, and other relevant factors.

Oklahoma Cancer Specialists and Research Institute is an EEO employer.

• medical
• dental
• vision
• voluntary benefits
• 401k
• paid time off (PTO)
• 10 holidays per year