Patient Account Registrar

Prime Healthcare; Kansas City (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Kansas City is seeking a Patient Account Registrar to join their team. The role involves interviewing patients, securing insurance details, and ensuring effective communication across all age groups. Ideal candidates will have strong customer service skills and a high school diploma. Join a dedicated team committed to quality care and community service.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interviews patients to obtain demographic information.
• Secures insurance details, eligibility, benefits, and authorizations.
• Maintains proficiency in medical terminology.

Skills

Communication

Customer Service

Analytical Skills

Problem Solving

Education

High School Diploma or GED

Job description

Overview

At St. Joseph Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, St. Joseph Medical Center is actively seeking new members to join its award-winning team!

Founded in 1874 by the Sisters of St. Joseph of Carondelet, St. Joseph Medical Center has a long tradition of providing high-quality, compassionate care. Its Catholic heritage and the spirit of our founding Sisters continue today in our mission of caring for the community. The Diocese of Kansas City-St. Joseph is the Catholic Sponsor for St. Joseph Medical Center, under the leadership of His Excellency Bishop James V. Johnston, Jr.

St. Joseph Medical Center has received numerous awards for its quality and clinical excellence. We believe that continuous quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery. For more information, visit www.stjosephkc.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment based on these categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Account Registrar interviews patients or their representatives to obtain demographic information. This position also secures insurance details, eligibility, benefits, and authorizations as applicable. Works closely with all facets of the Admitting department, including PBX operator functions and reception areas. Must be proficient in operating computers for data entry and retrieval. Effective communication with patients across all age groups—from neonatal to geriatrics—is essential. Maintain proficiency in medical terminology. Special projects or assignments may be given with expected completion within a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize needs to meet deadlines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Diploma or GED equivalent required (effective 4/1/14 for all new hires).