Patient Account Assoc | Payment Posting Representative

Intermountain-Health-; Broomfield (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Intermountain Health in Broomfield, CO is seeking a Medical Billing Specialist to manage payment postings to patient accounts, validate postings, and balance payments across electronic and manual systems.

The role requires 1+ year of full-cycle medical billing, familiarity with CPT/ICD-10, and strong computer skills; you will work with payer communications, resolve denials, and support a collaborative team focused on accurate, timely reimbursements.

Qualifications

• High School diploma or equivalent, required.
• Minimum 1 year of full cycle medical billing experience.
• Minimum 6 months in a healthcare Cash Posting role.
• Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers.
• Ability to read EOBs or interpret denials.
• Basic understanding of accounting procedures such as debits/credits.
• Experience with insurance claim appeals.
• Excellent computer skills (Microsoft Office).
• Familiarity with electronic remittances.

Responsibilities

• Identify appropriate payment details and save back-up as appropriate.
• Balance payments to deposits in systems and applications.
• Post all payments to patient accounts, using both electronic and manual posting systems.
• Research, validate and make adjustments to payment postings.
• Follow up in accordance to procedures and policies with an overall goal of account resolution.
• Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts.
• Research and follow-up on missing information, such as EOB and insurance remittances.
• Contact payers as necessary to obtain detailed info in regard to payments.
• Complete more difficult assignments, and assist teammates with balancing issues.
• Escalate issues and trends to leadership.
• Meet department's productivity and quality goals.
• Collaborate with other teams across the organization.
• Participate in meetings and educational requirements.
• Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards.
• Perform other duties as assigned

Skills

Insurance Claims

Medical Billing

EOB

Translations

Reading

Billing

Revenue Cycle

Payment Handling

Computer Literacy

Customer Follow-Ups

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Description:Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.Essential FunctionsIdentify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systemsResearch, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolutionPost correspondence, zero payments, denials and any other additional items received from insurance to patient accountsResearch and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to paymentsComplete more difficult assignments, and assist teammates with balancing issuesEscalate issues and trends to leadershipMeet department's productivity and quality goalsCollaborate with other teams across the organizationParticipate in meetings and educational requirementsPromote mission, vision, and values of Intermountain Health, and abide by service behavior standardsPerform other duties as assignedSkillsInsurance ClaimsMedical BillingExplanation of Benefits (EOB)TranslationsReadingBillingRevenue Cycle Payment HandlingComputer Literacy and troubleshootingAttention to DetailCustomer Follow-UpsQualificationsHigh School diploma or equivalent, requiredMinimum of one (1) year of full cycle medical billing experience, requiredMinimum of six (6) months in a healthcare Cash Posting role, requiredKnowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, requiredAbility to read and understand Explanation of Benefits (EOB's) or interpret denials, requiredBasic understanding of accounting procedures such as debits/credits, requiredExperience with insurance claim appeals, requiredExcellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, requiredPhysical RequirementsInteract with others by effectively communicating, both orally and in writingOperate computers and other office equipment requiring the ability to move fingers and handsSee and read computer monitors and documentsRemain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipmentMay require lifting and transporting objects and office supplies, bending, kneeling and reachingLocation:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$19.29 - $25.61We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.