Patient Account Assoc I Payment Posting Representative

Intermountain Healthcare; Broomfield (CO); On-site; USD 40,000 - 53,000; Full time

Job summary

Intermountain Health seeks a Revenue Cycle Clerk at Peaks Regional Office in Broomfield, CO. You will identify payment details, post payments to patient accounts, adjust postings, and follow up on missing information with a focus on accuracy and efficiency.

Responsibilities include balancing deposits, collaborating with teams, and meeting productivity goals. Strong communication, insurance knowledge, and computer literacy are essential. 40 hours weekly with a competitive hourly rate.

Qualifications

• High School diploma or equivalent, required.
• Minimum six months revenue cycle experience or one year cash handling in revenue cycle, required.
• At least one year revenue cycle experience preferred.

Responsibilities

• Identify payment details and save backups as appropriate.
• Balance payments to deposits in systems and applications.
• Post all payments to patient accounts using electronic and manual posting.
• Research, validate and adjust payment postings.
• Follow up per procedures and policies to resolve accounts.
• Post correspondence, zero payments, denials and items from insurance.
• Research missing information (EOB, remittances) and follow up.
• Meet productivity and quality goals; collaborate with teams.

Skills

Payment Handling

High Attention to Detail

Payment Posting

Patient Account System

Customer Follow-Ups

EOB Translation

Communication

Insurance

Reading

Computer Literacy & Troubleshooting

Cash-Handling

Education

High School diploma or equivalent

Vocational training/education in medical billing or medical records

Tools

Patient Account System

Office software

Job description

Job Description:Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.Essential FunctionsIdentify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systemsResearch, validate and make adjustments to payment postings. Follow up in accordance with procedures and policies with an overall goal of account resolutionPost correspondence, zero payments, denials and any other additional items received from insurance to patient accountsResearch and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info regarding paymentsMeet department's productivity and quality goalsCollaborate with other teams across the organizationParticipate in meetings and education requirementsPromote mission, vision, and values of Intermountain Health, and abide by service behavior standardsPerform other duties as assignedSkillsPayment HandlingHigh Attention to DetailPayment PostingPatient Account SystemCustomer Follow-UpsEOB TranslationCommunicationInsuranceReadingComputer Literacy and troubleshootingCash-HandlingQualificationsHigh School diploma or equivalent, requiredMinimum of six (6) months of revenue cycle experience OR one (1) year of previous revenue cycle cash handling experience, preferably including vocational training/education in medical billing or medical records, requiredAt least one (1) year of revenue cycle experience, preferredPhysical RequirementsInteract with others by effectively communicating, both orally and in writingOperate computers and other office equipment requiring the ability to move fingers and handsSee and read computer monitors and documentsRemain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipmentMay require lifting and transporting objects and office supplies, bending, kneeling and reachingLocation:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$19.29 - $25.61We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.