Patient Accommodations Coordinator Part Time Days

Baptist Health; Springlee (KY); On-site; USD 21,000 - 30,000; Part time

Job summary

Baptist Health in Kentucky seeks a part-time Patient Management Coordinator to ensure pre-certifications, insurance verification and bed assignments for scheduled admissions. Responsibilities include coordinating with multiple units, recording data, and assisting with transfers and financial arrangements.

The role demands strong communication and Excel skills, with a courteous, professional patient focus. This position offers part-time hours, day shift, and requires the ability to manage

Qualifications

• High school diploma or equivalent preferred.
• Prefer prior work experience with insurance verification.
• Must communicate effectively with patients, families, hospital staff.
• Must be courteous and helpful with a positive departmental relationship.
• Must remain composed under bed shortages and high pressure.
• Experience using office machines.
• Typing 45 words per minute or more.
• Good telephone skills.

Responsibilities

• Identify insurances requiring authorization and obtain prior to admission.
• Use fax, telephone and online sources to gather needed information.
• Record information for staff use in Excel spreadsheets.
• Coordinate admission with surgery schedule and pre-certification.
• Assign beds and coordinate unit placement following guidelines.
• Document room assignments and manage patient transfers.
• Notify cashier/financial counseling for self-pay arrangements.

Skills

Effective communication

Customer service

Telephone skills

Courteous attitude

Typing 45 wpm

Education

High school diploma or equivalent

Tools

Excel

Microsoft Office

Office equipment

Job description

Summary Job Description

Part Time 12 weekly hours, day shift - 1 day per week, 12 hour shift 6:15A-6:45P Holidays and weekends.

Job Summary

Insures that all reservations along with pre-cert information are obtained for all scheduled admissions. Coordinates reservations on all patients entering the hospital, assigns all patient rooms for medical/surgical and monitored step-down units and coordinates bed assignments with Behavioral Health, Rehab, Mother/Baby, Palliative Care, Pediatrics and Critical Care. Obtains pre-certifications for scheduled admissions prior to admission of patient. Verifies insurance coverage and copay/deductible amounts to support up front cash collection initiatives.

Principal Duties and Responsibilities

• 1. Identifies all insurances requiring authorization and obtain the authorization prior to patient admission.
• 2. Utilizes fax, telephone and online sources to the information needed.
• 3. Records information for staff use in collection action in Excel spreadsheets and Alternative.
• 4. Coordinates with the surgery schedule for the admission of surgery patients as observation or In-patient. Ensures that pre-certs and insurance verification is complete for all patients pre-admitted for surgery.
• 5. Assigns beds and places patients on appropriate units following established guidelines based on patient need. Utilizes Patient Tracking and Pre-admit Tracking software systems to communicate beds needed and bed assignments to Environmental Services, Transportation department and patient care units.
• 6. Prioritizes beds for assignment in coordination with department management, house manager and based on patient medical needs.
• 7. Documents room assignments on patient room assignment log. Maintains accurate transfer documentation and coordinates patient transfers following established procedures both for patient care needs and private room requests.
• 8. Coordinates courtesy discharges for distribution to nursing units.
• 9. Performs other duties as assigned by the Patient Management Services Director and the Patient Management Services Manager.
• 10. Updates Alternative with patient status (OBS vs. IP) changes/corrections received from Case Management (CCP) staff on a daily basis for accurate billing of accounts.
• 11. Notifies cashier/financial counseling of ‘self pay’ patients for financial arrangements to be made prior to admission.

Minimum Education, Training and Experience Required

• A. High school diploma or equivalent preferred; experience in patient registration procedures, medical terminology, medical office functions, Excel, Microsoft applications and computer keyboard experience.
• B. Prefer prior work experience with insurance verification.
• C. Position necessitates the ability to communicate effectively with patients, families, hospital personnel, physicians, and other customers.
• D. Must always display a courteous and helpful attitude toward patients, public and fellow employees and have a positive working relationship with all departments, floors, and doctors' offices.
• E. Must maintain composure when under pressure due to a shortage of beds.
• F. Must be experienced in the use of various office machines.
• G. Must type 45 wpm.
• H. Must exhibit good telephone skills.

Baptist Health is an Equal Employment Opportunity employer.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet or Pathway to Excellence designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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