Patient Access Team Lead: Registration & Service

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 45,000 - 62,000; Full time

Job summary

Baptist Health in central Alabama is seeking a Patient Registration Team Lead to oversee the Patient Access department at the Baptist Health Neurological Clinic.

You will train staff, coordinate with clinic leadership to maintain staffing levels, and ensure uninterrupted workflow. The role emphasizes strong leadership, organization, and customer service in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent required.
• Previous hospital or medical practice patient access experience required.
• Experience in health information management, registration, scheduling, or collections preferred.

Responsibilities

• Oversee overall activities of the Patient Access department.
• Provide training and in-service education to employees.
• Coordinate staffing with clinic or Patient Access leadership to maintain workflow.
• Handle additional duties within scope of the role.

Skills

MS Office

EMR systems

Team leadership

Customer relations

Analytical skills

Education

High School diploma or equivalent

Tools

EMR software

Job description

Baptist Health in central Alabama is seeking a Patient Registration Team Lead to oversee the Patient Access department at the Baptist Health Neurological Clinic.

You will train staff, coordinate with clinic leadership to maintain staffing levels, and ensure uninterrupted workflow. The role emphasizes strong leadership, organization, and customer service in a fast-paced hospital setting.