Patient Access Team Lead: Elevate the Patient Experience

HCA Healthcare, Inc.; Riverside (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with company match

Education support

Paid time off and disability coverage

Job summary

HCA Healthcare, Inc. is seeking a Patient Access Team Lead in Riverside, CA to support the Patient Access Supervisor with daily operations and registration processes. You will help ensure smooth patient flow and maintain service standards.

This role requires attention to policies and collaboration with team members to address staffing and process improvements. A high school diploma or GED and 3–5 years of Patient Access experience are preferred.

Qualifications

• High school diploma or GED required.
• 3-5 years’ Patient Access experience preferred.

Responsibilities

• This role supports daily Patient Access operations and ensures policies and procedures are followed.
• Assist with staffing feedback and registration processes during shifts.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or GED

3-5 years Patient Access experience

Job description

HCA Healthcare, Inc. is seeking a Patient Access Team Lead in Riverside, CA to support the Patient Access Supervisor with daily operations and registration processes. You will help ensure smooth patient flow and maintain service standards.

This role requires attention to policies and collaboration with team members to address staffing and process improvements. A high school diploma or GED and 3–5 years of Patient Access experience are preferred.