Patient Access Lead

HCA Healthcare; Riverside (CA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with company match

Education support

Paid time off and disability coverage

Job summary

HCA Healthcare, Inc. is seeking a Patient Access Team Lead in Riverside, CA to support the Patient Access Supervisor with daily operations and registration processes. You will help ensure smooth patient flow and maintain service standards.

This role requires attention to policies and collaboration with team members to address staffing and process improvements. A high school diploma or GED and 3–5 years of Patient Access experience are preferred.

Qualifications

• High school diploma or GED required.
• 3-5 years’ Patient Access experience preferred.

Responsibilities

• This role supports daily Patient Access operations and ensures policies and procedures are followed.
• Assist with staffing feedback and registration processes during shifts.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or GED

3-5 years Patient Access experience

Job description

Hourly Wage Estimate: $27.65 - $32.56 / hour

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family!

Job Summary and Qualifications

As the Patient Access Team Lead you will be responsible for assisting the Patient Access Supervisor with the day to day operations of the Patient Access department/area. We have an amazing team,

• You will ensure that department functions are carried out according to policies, procedures and expectations while on shift. You will provide feedback on daily registration processes and staffing issues to the Patient Access Supervisor

What qualifications you will need:

• High school diploma or GED required.

• 3-5 years’ Patient Access experience preferred.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Founded in 1901, Riverside Community Hospital is a 542-bed full-service acute care hospital. We are in the heart of the Inland Empire and house the largest Emergency Room and Level I Trauma Center in the region and are one of Riverside County's only STEMI (heart attack) receiving centers. We are also a fully accredited Chest Pain Center and Comprehensive Stroke Center. Our centers of excellence includes the HeartCare Institute, which offers invasive and non-invasive cardiac procedures, and a Level III Neonatal Intensive Care Unit.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth,

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.