Patient Access Supervisor: Revenue Cycle Leader & Training

Ensemble Health Partners; Nashua (NH); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Job summary

Ensemble Health Partners is seeking a Patient Access Supervisor to organize and coordinate the activities of assigned staff, ensuring safe, effective work in a fiscally responsible manner. You will coach staff, oversee orientation, and perform Revenue Cycle tasks to ensure compliance and excellent customer service.

The position includes on-call rotation and staff development responsibilities, with an emphasis on process improvement and AI-driven workflows to lean into efficiency.

Qualifications

• 2 Year/ Associate degree or 4 year/ Bachelor’s Degree.
• 2-3 years of supervisory experience in healthcare or business field preferred.
• Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
• Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Responsibilities

• Coordinates all registration duties with direct and indirect reporting employees.
• Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary.
• Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary.
• Assists with developing department processes and procedures. Conducts staff training, education, and development.
• Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers.

Skills

Supervisory experience

Healthcare knowledge

Analytical ability

Microsoft Office

Registration/insurance knowledge

Education

Associate or Bachelor’s degree

Job description

Ensemble Health Partners is seeking a Patient Access Supervisor to organize and coordinate the activities of assigned staff, ensuring safe, effective work in a fiscally responsible manner. You will coach staff, oversee orientation, and perform Revenue Cycle tasks to ensure compliance and excellent customer service.

The position includes on-call rotation and staff development responsibilities, with an emphasis on process improvement and AI-driven workflows to lean into efficiency.