Patient Access Supervisor: Registration & Service

2020 Montefiore Mount Vernon Hospital; United States; On-site; USD 58,000 - 72,000; Full time

Job summary

Montefiore Mount Vernon Hospital in Mount Vernon, NY is seeking a Patient Access Supervisor to coordinate, train, and lead the Patient Access team in delivering inpatient and ambulatory registration, insurance verification, financial counseling, and discharge processing.

The role emphasizes exceptional customer service, staff development, and process improvement. Shift is Day, with varied days and hours, and pay range reflects market rates for experienced supervisors in a hospital setting.

Qualifications

• Bachelor's degree in healthcare or related field required.
• 5 years of healthcare experience with Patient Access or related area preferred.
• Strong communication, leadership, and customer service skills.

Responsibilities

• Coordinate, supervise, and monitor Patient Access staff to ensure great patient experience.
• Oversee inpatient and ambulatory registration, insurance verification, and related processes.
• Collaborate with leadership on improvement initiatives and performance metrics.

Skills

Leadership

Communication

Customer service

Problem escalation

Education

Bachelor's Degree in Healthcare or related field

Tools

Windows

Job description

Montefiore Mount Vernon Hospital in Mount Vernon, NY is seeking a Patient Access Supervisor to coordinate, train, and lead the Patient Access team in delivering inpatient and ambulatory registration, insurance verification, financial counseling, and discharge processing.

The role emphasizes exceptional customer service, staff development, and process improvement. Shift is Day, with varied days and hours, and pay range reflects market rates for experienced supervisors in a hospital setting.