Patient Access Supervisor — Lead, Train & Elevate Care Access

Grays Harbor County Public Hospital District No. 1 /DBA Summit Pacific Medical Center; United States; On-site; USD 40,000 - 59,000; Full time

Benefits offered by this job

Medical Prescription

Dental & Vision

403b retirement match

Employee Wellness Program

Job summary

Summit Pacific Medical Center is seeking a Patient Access Specialist Supervisor to oversee patient scheduling and registration across clinic and hospital services, ensuring accurate data capture and strong customer service throughout the patient journey.

The role collaborates with the Patient Access Manager to address issues, train staff, and implement best practices to improve patient flow and financial responsibility.

Qualifications

• Two years of supervisory experience.
• Five years of Healthcare Patient Access experience preferred.
• Knowledge of healthcare revenue cycle preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Lead development and ongoing improvement of Patient Access programs, patient-care protocols, standards of care, policies and procedures.
• Develop best practices by examining data and trends to optimize patient flow and service quality.
• Schedule and register patients in applicable software systems with accurate data, including insurance verification.
• Review and approve time cards to ensure accurate payroll per SPMC policies.
• Manage Patient Access workqueues and identify staff training opportunities.

Skills

Leadership

Customer service

Healthcare knowledge

Insurance verification

Microsoft Office

Communication skills

Education

High school diploma or GED

Associates Degree preferred

Five years healthcare patient access experience preferred

Tools

Microsoft Office

EMR systems

Insurance verification systems

Job description

Summit Pacific Medical Center is seeking a Patient Access Specialist Supervisor to oversee patient scheduling and registration across clinic and hospital services, ensuring accurate data capture and strong customer service throughout the patient journey.

The role collaborates with the Patient Access Manager to address issues, train staff, and implement best practices to improve patient flow and financial responsibility.