Patient Access Supervisor: Lead Registration & Service

CentraCare Health; Saint Cloud (MN); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discounts

Retirement plan

Job summary

CentraCare Saint Cloud Hospital seeks a Patient Access Supervisor to lead and develop a dedicated Patient Access team at the Emergency Trauma Center. You will drive training, education, and performance initiatives to ensure accurate registration, scheduling, and verification processes from the first patient contact.

You will coach staff across service areas, promote professional growth, and collaborate with hospital leaders to elevate the patient experience while ensuring compliance and

Qualifications

• Minimum of two years revenue cycle experience or three years leadership experience.
• High school diploma or GED.
• Working knowledge of Prelude/ADT/scheduling/insurance authorization, referral and RTE functions within Epic.

Responsibilities

• Lead, coach, and support Patient Access employees across multiple service areas.
• Promote staff engagement and professional growth through mentorship and performance development.
• Monitor work quality and compliance to ensure accurate patient registration, scheduling, insurance verification, and authorization processes.
• Identify opportunities for process improvement and operational efficiency.
• Collaborate with leaders and departments across the organization to support exceptional patient experiences.
• Perform advanced registration duties requiring independent judgment, problem-solving, and knowledge of hospital procedures.

Skills

Revenue cycle experience

Leadership experience

Education

High school diploma or GED

Tools

Epic

Job description

CentraCare Saint Cloud Hospital seeks a Patient Access Supervisor to lead and develop a dedicated Patient Access team at the Emergency Trauma Center. You will drive training, education, and performance initiatives to ensure accurate registration, scheduling, and verification processes from the first patient contact.

You will coach staff across service areas, promote professional growth, and collaborate with hospital leaders to elevate the patient experience while ensuring compliance and