Patient Access Supervisor ED - 1st shift

Baptist Health; New Albany (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Baptist Health in New Albany, IN, is seeking a Patient Access Supervisor to support the Patient Access Manager and lead daily operations in the registration, verification, and financial clearance functions.

You will foster high-quality customer service, oversee payment collections, and help reduce denials while ensuring compliant, efficient patient access.

Join a team dedicated to excellent patient experience and financial stewardship within Baptist Health's respected system.

Qualifications

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Responsibilities

• Assist the Patient Access Manager with leadership of the department and coordination of daily operations.
• Support insurance verification, pre-registration, collection of patient payments, document distribution, and registration processes.

Education

High School Diploma or equivalent

Job description

Summary

Job Description

Baptist Health is looking for a Patient Access Supervisor to join our team in New Albany, IN

The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management and provision of leadership to Patient Access department performing duties which include insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal financial results. The goals of the unit are to provide excellent customer service, improve patient access to care and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Requirements

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Baptist Health is an Equal Employment Opportunity employer.