Patient Access Supervisor ED - 1st shift

BHS Baptist Healthcare System; New Albany (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Baptist Health in New Albany, IN is seeking a Patient Access Supervisor to assist the Patient Access Manager with leadership of the department. Responsibilities include insurance verification, pre-registration, collecting patient payments, document distribution, and financial triage.

The supervisor will help with tactical and operational decisions to maintain excellent customer service, improve patient access to care, and reduce operating expenses related to payment denials and delays.

Qualifications

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.
• Strong customer service skills and ability to support leadership in a fast-paced healthcare setting.

Responsibilities

• Lead and support the Patient Access department under the supervision of the Manager/Regional Director.
• Assist with insurance verification, pre-registration, and collection of patient payments.
• Contribute to achieving excellent customer service and financial performance while reducing denials/delays.
• Support development of Patient Access functions as directed by the AVP, Patient Access and Financial Clearance Services.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Summary Job Description: Baptist Health is looking for a Patient Access Supervisor to join our team in New Albany, IN The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management and provision of leadership to Patient Access department performing duties which include insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal financial results. The goals of the unit are to provide excellent customer service, improve patient access to care and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Requirements

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410‑bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40‑bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement:

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Notice of nondiscrimination and accessibility to services

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.