Patient Access Supervisor ED - 1st shift

BHS; New Albany (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Baptist Health in New Albany, IN is seeking a Patient Access Supervisor to support the Patient Access Manager and Regional Director. You will provide leadership to the department, oversee insurance verification, pre-registration, and patient payments, and ensure smooth registration operations.

The role emphasizes outstanding customer service, improved patient access to care, and reducing payment denials. It also includes contributing to the development of additional patient services under the

Qualifications

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Responsibilities

• Assist the Patient Access Manager/Regional Director with leadership to the Patient Access department.
• Provide tactical and operational decisions to sustain high customer service and optimal financial results.
• Contribute to development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Skills

Leadership

Customer service

Education

High School Diploma or equivalent

Job description

Summary

Baptist Health is looking for a Patient Access Supervisor to join our team in New Albany, IN

Job Description

The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management and provision of leadership to Patient Access department performing duties which include insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal financial results. The goals of the unit are to provide excellent customer service, improve patient access to care and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Requirements

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Baptist Health is an Equal Employment Opportunity employer.