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Baptist Health System, Inc. in New Albany, IN is seeking a Patient Access Coordinator to support the revenue cycle by handling admissions for inpatients and outpatients with strong customer service. The role emphasizes confidentiality per HIPAA and company policy, along with verifying insurance and collecting as needed.
Qualifications include a high school diploma or equivalent, and the ability to type 40-45 words per minute; registration experience is preferred to aid in accuracy and efficiency.
Summary
Job Description:
Baptist Health is looking for a Patient Access Coordinator to join our team in New Albany, IN
Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.