Patient Access Specialist: Welcoming, Verifying Insurance

Phelps Health; Rolla (MO); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Flexible shifts

Job summary

Phelps Health is seeking a Patient Access Representative to support patient registration, scheduling, and insurance verification in a full-time role. You will greet patients, gather demographic data, and guide them through initial steps of care.

The position emphasizes accurate data entry, strong customer service, and adherence to HIPAA. Shifts vary, with opportunities to grow within the hospital’s patient access team.

Qualifications

• Six months of office, call center, customer service or healthcare experience preferred.
• Ability to operate standard office equipment and computer systems.

Responsibilities

• Greet patients and perform initial registration tasks.
• Verify insurance information and assist with pre-authorizations as needed.
• Explain financial responsibilities and collect co-pays while maintaining HIPAA compliance.

Skills

Customer service

Data entry

HIPAA compliance

Education

High school diploma

Medical Front Office certificate

Tools

EHR systems

Job description

Phelps Health is seeking a Patient Access Representative to support patient registration, scheduling, and insurance verification in a full-time role. You will greet patients, gather demographic data, and guide them through initial steps of care.

The position emphasizes accurate data entry, strong customer service, and adherence to HIPAA. Shifts vary, with opportunities to grow within the hospital’s patient access team.