Patient Access Specialist: Welcoming, Check-In & Scheduling

Think Aksarben LLP; Omaha (NE); On-site; USD 30,000 - 45,000; Full time

Job summary

Think Aksarben LLP in Omaha is seeking a Patient Access Representative to be the first point of contact for patients. This role includes welcoming patients, managing check-in processes, verifying information, and handling co-payments effectively.

The ideal candidate should have a high school diploma, strong communication skills, and a commitment to excellent customer service. Knowledge of medical insurance processes and computer proficiency are preferred.

Qualifications

• Basic knowledge of medical insurance processes and workflows.
• Understanding of HIPAA and privacy regulations.
• Ability to communicate effectively in diverse contexts.

Responsibilities

• Welcome and assist patients during check-in.
• Verify and update patient information.
• Address patient concerns and ensure satisfaction.

Skills

Medical insurance knowledge

Professional communication

Attention to detail

Customer service skills

Education

High school diploma or equivalent

Tools

Word

Outlook

Job description

Think Aksarben LLP in Omaha is seeking a Patient Access Representative to be the first point of contact for patients. This role includes welcoming patients, managing check-in processes, verifying information, and handling co-payments effectively.

The ideal candidate should have a high school diploma, strong communication skills, and a commitment to excellent customer service. Knowledge of medical insurance processes and computer proficiency are preferred.