Patient Access & Scheduling Specialist

CHI; Nebraska City (NE); On-site; USD 23,000 - 33,000; Full time

Job summary

As our Patient Access Representative at Saint Mary's Community Hospital in Nebraska City, you will be the first contact for patients and families, handling registration, scheduling, and admitting workflows to ensure a smooth visit.

You will verify insurance eligibility, communicate financial responsibilities, and assist with billing and records in our EHR system, while maintaining HIPAA compliance and providing courteous, patient-centered service in a fast-paced environment.

Qualifications

• High School diploma or GED required or at hire.
• Experience in healthcare or patient access is preferred.
• Familiarity with insurance verification and patient data entry.

Responsibilities

• Handle patient registration, scheduling, and admitting workflows.
• Verify insurance eligibility and communicate financial responsibilities.
• Process medical records in the EHR system and resolve simple discrepancies.
• Provide professional, patient-centered service via phone and in person.
• Maintain HIPAA/privacy standards and accurate data indexing.

Skills

Customer service

HIPAA compliance

Insurance verification

Data entry

Education

High School Diploma or GED

Tools

EHR system

Microsoft Word

Microsoft Excel

Job description

As our Patient Access Representative at Saint Mary's Community Hospital in Nebraska City, you will be the first contact for patients and families, handling registration, scheduling, and admitting workflows to ensure a smooth visit.

You will verify insurance eligibility, communicate financial responsibilities, and assist with billing and records in our EHR system, while maintaining HIPAA compliance and providing courteous, patient-centered service in a fast-paced environment.