Patient Access Specialist: Warm Front Desk & Scheduling

Community-Health-Center-of-the-North-Countr; Town of Malone (NY); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement benefits

Employee Assistance Program

Job summary

Community Health Center of the North Country is seeking a Patient Access Representative in Malone, NY. You will welcome patients, assist with registration and scheduling, verify insurance, collect payments, and help provide a welcoming, efficient experience for every visitor.

The role requires a high school diploma or GED and may favor candidates with experience in a medical office or FQHC setting. Competitive pay and benefits accompany this full-time position.

Qualifications

• High school diploma or GED.
• One year of experience in a medical office or health care setting preferred.
• Experience with federally qualified health centers (FQHCs) is a plus.

Responsibilities

• Greet patients and visitors in a friendly, confidential manner.
• Register and schedule appointments; verify demographic and insurance information.
• Collect co-payments and assist with billing questions as needed.
• Maintain accurate patient records and assist with documentation.

Skills

Customer service

Phone etiquette

Record keeping

Education

High school diploma or GED

Job description

Community Health Center of the North Country is seeking a Patient Access Representative in Malone, NY. You will welcome patients, assist with registration and scheduling, verify insurance, collect payments, and help provide a welcoming, efficient experience for every visitor.

The role requires a high school diploma or GED and may favor candidates with experience in a medical office or FQHC setting. Competitive pay and benefits accompany this full-time position.