Patient Access Specialist - STD clinic

Denver Health; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Denver Health is seeking a motivated Patient Access Specialist for the STD clinic. This role involves patient registration, customer service, and clerical support. No prior experience is required, making it an excellent opportunity for entry-level candidates. Join a leading healthcare system that values humanity and community service.

Benefits

Outstanding benefits including up to 27 paid days off per year

Immediate retirement plan employer contribution up to 9.5%

Generous medical plans

Free RTD EcoPass (public transportation)

On-site employee fitness center and wellness classes

Tuition reimbursement & assistance

Professional clinical advancement program

Qualifications

• No experience required.
• Ability to prioritize workflow and determine priority.
• Typing speed of 25 wpm.

Responsibilities

• Performs patient registration/discharge into the EPIC system.
• Collects co-payment and balances cash drawers.
• Maintains quality assurance scores of 98% or higher.

Skills

Organization

Effective communication

Problem-solving

Multi-tasking

Data entry speed and accuracy

Education

No High School Diploma and/or GED required

Tools

Microsoft Office Suite

Epic

Job description

We are recruiting for a motivated Patient Access Specialist - STD clinic to join our team!

We are here for life's journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

DH STD CONTROL PROGRAM PAV L

Job Summary

Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff.

Essential Functions:

1. Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
2. Collects co-payment, point-of-service payment, deposits, and other payments, issues receipts, and balances cash drawers. (20%)
3. Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
4. Completes documentation for uninsured patients seeking emergency care, including CICP and Emergency Medicaid. (10%)
5. Coordinates bed assignment, transfers, and discharges through various applications and maintains communication with inpatient nursing units and supervisors. (10%)
6. Verifies and updates patient demographics and billing insurance information for new and existing patients. (10%)
7. Calls insurance companies for treatment authorization and benefit information. (10%)
8. Disseminates direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
9. Maintains quality assurance scores of 98% or higher in conjunction with department expectations. (5%)

Education

• No High School Diploma and/or GED required

Work Experience

• No experience required

Knowledge, Skills, and Abilities

• Organization and attention to detail
• Effective communication
• Problem-solving ability
• Ability to prioritize workflow and determine priority
• Professional work behavior following Denver Health guidelines/policies
• Multi-tasking and handling high volume of tasks
• Data entry speed and accuracy
• Completing daily work by end of shift
• Team collaboration
• Typing speed of 25 wpm
• Knowledge of Microsoft Office Suite
• Familiarity with Epic

Shift

Days (United States of America)

Work Type

Regular

Salary

$20.00 - $26.96 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect
• Belonging
• Accountability
• Transparency

All safety-sensitive positions require passing a pre-employment drug test after a conditional offer.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation. It includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO, and The Denver Health Foundation.

As Colorado's primary safety-net institution, Denver Health provides billions in uncompensated care for the uninsured. It is an Anchor Institution, focusing on local hiring and purchasing, serving community needs, and caring for over 185,000 individuals and 67,000 children annually.

Located near downtown Denver, Denver Health offers access to many cultural and recreational activities.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents, and contributions of our community.

Applicants will be considered until the position is filled.