Patient Access Specialist: Smooth Registration & Insurance

Emory Healthcare, Inc.; Atlanta (GA); On-site; USD 25,000 - 34,000; Full time

Job summary

Emory Healthcare, Inc. is seeking a Patient Access Representative to support front-end patient registration activities from pre-registration through discharge. You will verify insurance details, complete registrations, and coordinate with patients regarding financial responsibilities.

The role requires strong interpersonal and communication skills, the ability to handle high patient volumes, and adherence to regulatory guidelines. This position is based in Atlanta with on-site responsibilities.

Qualifications

• High school diploma or equivalent required.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work well with individuals at all levels of the organization.
• Experience using general office equipment.
• Proven ability to work in a fast-paced, demanding team environment with daily deadlines.

Responsibilities

• Assist in front-end patient registration activities from pre-registration through discharge.
• Ensure patient insurance verification is completed and meets requirements.
• Complete patient registrations based on protocols, policies, and compliance.
• Call patients to pre-register or confirm appointments.
• Prioritize work for optimal reimbursement and minimize financial risk to patient and hospital.
• Communicate financial policies to patients and arrange follow-up with financial counselors as needed.

Skills

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Time management

Education

High school diploma or equivalent

Job description

Emory Healthcare, Inc. is seeking a Patient Access Representative to support front-end patient registration activities from pre-registration through discharge. You will verify insurance details, complete registrations, and coordinate with patients regarding financial responsibilities.

The role requires strong interpersonal and communication skills, the ability to handle high patient volumes, and adherence to regulatory guidelines. This position is based in Atlanta with on-site responsibilities.