Patient Access Specialist: Smooth Registration & Billing

Community Health at Home; Papillion (NE); On-site; USD 21,000 - 26,000; Full time

Job summary

CHI Health Midlands in Nebraska is seeking a Patient Access Representative to be the first point of contact for patients, guiding them through registration, insurance verification, and payment processes. You will use multiple health systems to schedule appointments, handle records, and resolve discrepancies while upholding HIPAA privacy and patient-centered care.

The role requires a high school diploma or GED, about one year of relevant experience, solid computer and data-entry skills (Word,

Qualifications

• High school diploma or GED required.
• At least 1 year of healthcare or patient access experience preferred.
• Strong computer and data entry skills with attention to accuracy.
• Knowledge of health insurance payers and real-time eligibility verification.
• Clear communication with a focus on HIPAA privacy and patient-centered care.

Responsibilities

• Register patients and verify insurance eligibility.
• Schedule appointments and process medical records.
• Explain financial responsibilities and collect payments at service.
• Answer inquiries and route calls, maintaining a professional front-office.
• Participate in daily huddles to meet productivity and quality benchmarks.

Skills

Communication skills

HIPAA privacy

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Data entry

EHR systems

Real-time eligibility verification

Job description

CHI Health Midlands in Nebraska is seeking a Patient Access Representative to be the first point of contact for patients, guiding them through registration, insurance verification, and payment processes. You will use multiple health systems to schedule appointments, handle records, and resolve discrepancies while upholding HIPAA privacy and patient-centered care.

The role requires a high school diploma or GED, about one year of relevant experience, solid computer and data-entry skills (Word,