Patient Access Specialist — Smooth Patient Flow & Service

Baptist Health; Miami (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Career growth

Health and wellness resources

Tuition reimbursement

Job summary

Baptist Health is Miami's largest not-for-profit health system, serving patients across multiple counties with 12 hospitals and 29,000+ staff. The role focuses on patient access, front-end operations, and billing orientation, ensuring efficient patient processing and accurate information flow.

Minimum experience is less than 1 year; bilingual English/Spanish/Creole is preferred. The position offers a strong benefits package, career growth, and professional development within a faith-based,

Qualifications

• Attention to detail and strong customer service skills.
• Able to work in a high-volume, fast-paced environment.
• Basic knowledge of medical and insurance terminology beneficial.

Responsibilities

• Coordinate patient flow and timely processing within departments.
• Maintain knowledge of insurance requirements and Baptist Health South Florida policies.
• Provide professional, compassionate and accurate service to patients and families.

Skills

Customer service

Interpersonal communication

Detail oriented

Team player

Bilingual English, Spanish/Creole

Typing skills

Education

High School, Cert, GED, Trn, Exper.

Tools

Microsoft Office

EMR systems

Job description

Baptist Health is Miami's largest not-for-profit health system, serving patients across multiple counties with 12 hospitals and 29,000+ staff. The role focuses on patient access, front-end operations, and billing orientation, ensuring efficient patient processing and accurate information flow.

Minimum experience is less than 1 year; bilingual English/Spanish/Creole is preferred. The position offers a strong benefits package, career growth, and professional development within a faith-based,