Patient Access Specialist - Smooth, Compassionate Scheduling

Tanner Health; Georgia; On-site; USD 35,000 - 52,000; Full time

Job summary

Tanner Health in Georgia is seeking a Patient Access Navigator I to support patient access activities by coordinating scheduling requests, validating scheduling requirements, and assisting patients in navigating access to care. The role follows established workflows and system guidance to ensure accurate appointment placement and a positive patient experience.

You will demonstrate accountability for completing work accurately and timely in a high-volume environment, while communicating

Qualifications

• High school diploma or GED is required.
• Six months of related experience preferred.
• Ability to follow established workflows and protocols.

Responsibilities

• Coordinate scheduling requests and verify scheduling requirements.
• Assist patients in navigating access to care and preparing for appointments.
• Follow workflows and system guidance to ensure accurate appointment placement, patient readiness, and a positive patient experience.
• Escalate issues to appropriate teams when needed.
• Demonstrate accountability for timely, accurate work in a fast-paced setting.

Skills

Scheduling coordination

Customer service

Communication skills

Multitasking

Problem-solving

Team collaboration

Adaptability

Education

High School Diploma or GED

Job description

Tanner Health in Georgia is seeking a Patient Access Navigator I to support patient access activities by coordinating scheduling requests, validating scheduling requirements, and assisting patients in navigating access to care. The role follows established workflows and system guidance to ensure accurate appointment placement and a positive patient experience.

You will demonstrate accountability for completing work accurately and timely in a high-volume environment, while communicating