Patient Access Specialist: Scheduling, Triage & Support

Carson Valley Heath; Gardnerville (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

No state income tax

401(k) with match

Life insurance

Paid time off

Job summary

Carson Valley Health in Gardnerville, NV seeks a Patient Access Representative to serve as a conduit for information, triage patient calls, schedule appointments, and assist the practice team. The role emphasizes accurate EMR documentation and strong communication with patients and physicians.

The position requires a high school diploma, solid organizational skills, and basic computer/word processing abilities. Normal work hours are full-time with benefits for eligible positions.

Qualifications

• High School Diploma or equivalent.
• Reading, writing, organizing, and filing skills.
• Computer and word processing skills.

Responsibilities

• Triage: answer incoming telephone calls, assess need, direct or assist with solutions, follow-up calls, coordinate with Medical Assistants and physicians.
• Scheduling: schedule all new and existing patient visits, prepare patients for visits, mail forms, make reminder calls, ensure efficient scheduling, balance encounters and forms.
• Authorizations/Referrals: obtain insurance authorizations, share records with outside vendors, schedule referrals, maintain logs.

Education

High School Diploma or equivalent

Job description

Carson Valley Health in Gardnerville, NV seeks a Patient Access Representative to serve as a conduit for information, triage patient calls, schedule appointments, and assist the practice team. The role emphasizes accurate EMR documentation and strong communication with patients and physicians.

The position requires a high school diploma, solid organizational skills, and basic computer/word processing abilities. Normal work hours are full-time with benefits for eligible positions.