Patient Access Specialist - Scheduling, Registration & Benefits

Mercy; Guthrie (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Hospital Logan County in Guthrie, OK seeks a Patient Access Representative to be the first point of contact for patients. The role is full-time (40 hours) and focuses on scheduling, registration, benefit verification, pre-certification, and financial clearance.

Strong attention to detail and knowledge of insurance guidelines are valued. Provides compassionate service aligned with Mercy standards and collaborates with hospital staff to ensure smooth patient intake.

Qualifications

• None required; 1–3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities, including scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data is entered into the patient record.
• Communicate professionally with patients, physicians, and staff.

Skills

Effective communication

Customer service

Organizational skills

Attention to detail

Computer systems

10-key calculator

Education

High School diploma

Some college helpful

Job description

Mercy Hospital Logan County in Guthrie, OK seeks a Patient Access Representative to be the first point of contact for patients. The role is full-time (40 hours) and focuses on scheduling, registration, benefit verification, pre-certification, and financial clearance.

Strong attention to detail and knowledge of insurance guidelines are valued. Provides compassionate service aligned with Mercy standards and collaborates with hospital staff to ensure smooth patient intake.