Patient Access Specialist — Scheduling & Registration

Piedmont Health Services, Inc.; Burlington (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

403(b) Plan

Paid Holidays

CME

Job summary

Piedmont Health Services, Inc. is hiring a Patient Service Representative in Burlington, NC. The role focuses on checking in patients for medical, dental, and behavioral health visits and guiding them through the registration process with accuracy and empathy.

Requirements include a high school diploma or equivalent and 1–2 years of healthcare customer service. Proficiency in EPIC EMR, data entry, and Microsoft Outlook are preferred.

Qualifications

• Knowledge of EPIC EMR System.
• Experience providing healthcare customer service.
• Ability to schedule appointments and verify insurance.

Responsibilities

• Schedule patient appointments for medical/dental sites and complete registrations.
• Coordinate with Center Managers to correct denied claims and ensure data accuracy.
• Follow HIPAA rules and maintain confidentiality of sensitive information.
• Provide excellent customer service and effective communication with internal/external customers.

Skills

EPIC EMR System

Data entry

Customer service

Communication

Time management

Detail-oriented

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Job description

Piedmont Health Services, Inc. is hiring a Patient Service Representative in Burlington, NC. The role focuses on checking in patients for medical, dental, and behavioral health visits and guiding them through the registration process with accuracy and empathy.

Requirements include a high school diploma or equivalent and 1–2 years of healthcare customer service. Proficiency in EPIC EMR, data entry, and Microsoft Outlook are preferred.