Patient Access Specialist: Scheduling, Insurance & Payments

CHRISTUS Health; Mount Pleasant (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Mount Pleasant, TX is seeking a Patient Access Representative to welcome patients and establish encounters for hospital services. You will input demographic and financial data, verify eligibility, obtain authorizations, and collect patient portions while supporting compliant, service-focused operations.

In this role, you’ll work flexible shifts full time, collaborate with care teams, and help ensure accurate scheduling, billing integrity, and effective patient communication

Qualifications

• High School Diploma or equivalent experience preferred
• 1–3 years of experience preferred

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
• Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
• Demonstrates competence to perform assigned responsibilities in a manner that meets population-specific and developmental needs of the members served.

Skills

Communication skills

Organizational skills

Teamwork

Education

High School Diploma or equivalent

Job description

CHRISTUS Health in Mount Pleasant, TX is seeking a Patient Access Representative to welcome patients and establish encounters for hospital services. You will input demographic and financial data, verify eligibility, obtain authorizations, and collect patient portions while supporting compliant, service-focused operations.

In this role, you’ll work flexible shifts full time, collaborate with care teams, and help ensure accurate scheduling, billing integrity, and effective patient communication