Patient Access Specialist – Scheduling & Front Desk

Midwest Cardio; Warrenville (IL); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance plans: 3 options

Dental insurance coverage

Vision insurance coverage

401(k) with company match

Disability coverage (short & long-term

Life insurance for you and family

Training resources

Annual merit-based raises

Company events

Employee Assistance Program (EAP)

Job summary

Midwest Cardio in Warrenville, IL seeks a receptionist/clinic scheduler to operate a multi-line switchboard, schedule patient appointments, and route messages according to clinic guidelines.

You will ensure proper documentation in the medical record, meet performance targets such as fast call response, and support daily clinic operations. Benefits include health, dental, vision, and retirement plans.

Qualifications

• High school diploma preferred.
• Experience with a multi-line switchboard preferred.

Responsibilities

• Accurately schedule appointments and route messages to the correct team.
• Ensure proper documentation in the medical record.
• Meet performance goals (e.g., 85% calls answered in under 30 seconds, less than 10% abandonment rate).
• Perform other related duties as needed to support clinic operations.

Skills

High school diploma

Switchboard experience

Education

High school diploma

Job description

Midwest Cardio in Warrenville, IL seeks a receptionist/clinic scheduler to operate a multi-line switchboard, schedule patient appointments, and route messages according to clinic guidelines.

You will ensure proper documentation in the medical record, meet performance targets such as fast call response, and support daily clinic operations. Benefits include health, dental, vision, and retirement plans.