Patient Access Specialist: Scheduling & Billing

Medical University of South Carolina; Charleston (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Carolina Family Care, Inc. (CFC) in Charleston, SC is seeking an Employee to perform pre-registration and registration tasks for the MUSC Health Atlantic Cardiovascular Associates group.

You will collect patient demographics, insurance details, and coordinate scheduling to support clinic efficiency. Responsibilities include verifying payments and co-pays, maintaining confidentiality, and delivering excellent customer service to patients and their families.

Qualifications

• High school diploma or equivalent (GED).
• One (1) year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Communication

Diversity interaction

Education

High school diploma or equivalent (GED)

Tools

Hospital information systems

Word processing

Job description

Carolina Family Care, Inc. (CFC) in Charleston, SC is seeking an Employee to perform pre-registration and registration tasks for the MUSC Health Atlantic Cardiovascular Associates group.

You will collect patient demographics, insurance details, and coordinate scheduling to support clinic efficiency. Responsibilities include verifying payments and co-pays, maintaining confidentiality, and delivering excellent customer service to patients and their families.